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FAQ

  • What's new in Vincario Pricing?

    We've introduced a new subscription plan to completely streamline your workflow, eliminate the manual work previously required for purchasing additional lookups, and ensure uninterrupted API service without the need for constant checks.

    Subscribe to a pricing plan that fits your usage — perfect for regular or high-volume API access with better value.

    As a new customer, you'll receive 3 free VIN lookups every month. These reset automatically every month. No credit card is needed to start.

  • Can I try the VIN decoder for free before subscribing?

    Yes, Vincario offers 3 free VIN lookups every month with no credit card required. It's a great way to explore the data before choosing a subscription.

  • How are the lookup limits calculated — monthly or yearly?

    At Vincario, lookup limits are set on a monthly basis and scale according to your chosen volume. Annual billing is not currently available.

  • What happens if we exceed our limit in a given month?

    You have these options:

    • Pause and Wait: The API service will automatically pause once your monthly quota is reached and will resume at the start of the next billing cycle.
    • Always Active: Stay on your current plan and use automatic renewal: once you exceed your limit, additional usage is billed at the same per-lookup price, and your billing cycle resets.
    • Upgrade Plan: You can choose to upgrade your subscription to a higher tier with more lookups at any time.
  • Can I upgrade or downgrade my subscription at any time?

    Yes, you can upgrade your subscription at any time. The changes take effect immediately, so you get instant access to higher volumes.

    Downgrades take effect from the next billing cycle. This lets you switch plans without losing service.

  • What is the minimum contract period?

    The minimum contract period is 1 month. This gives you the flexibility to test our services without a long-term commitment and adjust based on your business needs.

  • Can I cancel my subscription at any time?

    Yes, you can cancel your subscription at any time. Your access will remain active until the end of the current billing period, and you won't be charged for the next cycle.

  • How are lookups counted?

    Each valid VIN request counts as one lookup. Invalid or unrecognized VINs are not charged.

  • How can I view my lookup usage in real time?

    Simply log in to your account on our website to view your real-time usage in the account dashboard.